AIHM HIGHER

How can the CIHA propel you to new heights? Siraphop Watthanabaramisakun shares how the CIHA has been helping him progress in his career at Minor Hotels in Thailand. Mathew Kiran John talks about how the CIHA has helped him in his career journey at Minor Hotels properties in the Maldives. The two professionals joined AIHM from different countries and different departments—Siraphop from the Rooms division and Mathew from Engineering—both with the desire and motivation to fill in the gaps in their hospitality expertise, to boost their leadership abilities and to reach increasingly new heights in their careers over the years to come.

Read on to learn about earning the CIHA has impacted their career development.

In today’s competitive business world, emotional intelligence is key to effective leadership. Whether you're a manager or an executive, mastering EI can help you connect with your team, communicate effectively, and navigate challenges with confidence. This course will empower you to lead with empathy and build stronger relationships, setting you on the path to greater success.

What if boosting your sales could feel effortless—and even enjoyable? The Upselling & Sales Strategies for Leaders course empowers you to connect with your customers authentically, turning every interaction into an opportunity to provide value. Led by experienced coach Nikon Gormley, this course equips you with practical techniques to build trust, foster meaningful relationships, and naturally increase your sales success.

Read on to discover how this course can transform your approach to selling.

Luxury Client Experiences

In today’s service-driven world, client experience is the defining factor that sets businesses apart. It’s no longer just about delivering a product or service – it’s about creating meaningful, memorable interactions that resonate with clients and foster lasting relationships. Whether you’re interacting face-to-face, over the phone, or online, the ability to exceed client expectations is essential to building trust, loyalty, and brand reputation.

Read on to learn more about San and her approach to developing leaders.

In an era of rapid change and innovation, the ability to lead with confidence, adapt to new challenges, and drive meaningful impact has never been more crucial. What if you could gain exclusive insights from top industry experts and apply proven strategies to elevate your leadership? AIHM’s MasterClass series is designed to equip professionals like you with the tools, knowledge, and connections to thrive in today’s dynamic business world. Keep reading to discover how these transformative sessions could shape your success.

Education provides more than just knowledge. The value of education is in the experience it provides, a new way of looking at life, and building connections between it all.

“There are far, far better things ahead than any we leave behind.” C.S. Lewis

When I moved to the Maldives in 2010, it was the second time in my life that I went to live in a place where I knew almost no one.

Recruiting the Best and Brightest of the Next Generation of Leaders

In my previous post “How to Catch a Star” I introduced one of the biggest driving forces in recruiting, supporting and achieving with the emerging generation of young university graduates. That force: individuality. Today’s graduates want to feel valued for who they are as a person and what they bring to the spaces they occupy. As we saw and discussed in that post, this desire to recognised and respected as an individual and to be invited to thrive by leaning into those points of individuality…well, it’s a basic desire most of us share. 

If you’re my age, you remember learning in school on a slate chalkboard and an abacus. A “computer” sounded like a strange, cute little creature. And the internet? Is that a tool for catching fish?

I’m joking. Mostly! But the tools available for learners today have evolved dramatically. Today’s young people have the opportunity to learn in so many new and different ways. As educators, we have the possibility and the responsibility to turbo-boost our students’ learning with a wide range of modern tactics and up-to-date technology.

As an educator, I work with passionate and brilliant young people every day.

At educational institutions like AIHM, we learn as our students learn, because we take a lifelong approach to our personal and professional development. In settings like this you can enjoy a journey of constant discovery and fresh inspiration. In many ways, the emerging generation of future leaders stand out as radically different from those who came before. Academic research studies and the anecdotal experience of professors and others who interact closely with today’s young adults confirm that when it comes to those who are now entering the workforce their aspirations, values and career goals stand in stark contrast to the generations that have come before.

At the Asian Institute of Hospitality Management (AIHM) in academic association with Les Roches, our academic team has the opportunity to work with brilliant young leaders from around the world. As we teach, train and mentor, we are inspired by the dreams and aspirations of AIHM students.

In some ways, students’ energetic and ambitious mindsets are familiar. Every young generation possesses a vision for their future. In other ways, it’s apparent the next generation entering the workforce is very different from those of us already well into our careers.