English
 

AIHM HIGHER

 

 

Sneak Preview: European Dining and Social Etiquette

Many of the most important facets of business take place outside of the meeting room. Business is about relationships. And much of this relationship building, especially at the upper echelon of the business world, takes place in formal settings—private events, dinner parties, business luncheons, et cetera.

Read More
The ABCs of CSR

The ABCs of CSR

Sitting on the floor of Wat Bang Nam Chon Temple School a few weeks ago, surrounded by excited young students, I was brought back to my early school days. As the children threw themselves heart and soul into the activities, I gazed around the classroom and soaked up the sense of wonder.

Read More
The Secret to Success: Investing in Staff Development

The Secret to Success: Investing in Staff Development

If you’re reading this blog, you’re probably filled with ambition. You have a passion for success. Walk into the business section of any bookstore and start scanning the shelves. You’ll find book after book touting the authors’ system, or process, or formula, or acronym for achieving success. Everyone wants to acquire the secret to being a commercial powerhouse or a professional prodigy. I can sum up the secret for you in two words: lifelong learning.

Read More
AIHM Executive Education : Customer Service Excellence

Sneak Preview: Customer Service Excellence

Who is really responsible for the quality of customer service? What are customers looking for today? Why do so many brands deliver substandard service? What can you learn from the brands that get it right? And once you learn these lessons, how can you get your team to deliver that service you’re dreaming of?

Let’s dive into the answers together. Join us and take the first step towards creating exceptional customer experiences!

Read More
AIHM Executive Education: Personal Branding

Sneak Preview: Personal Branding

What do people think of you when they come across your name? What would they think of you if they Googled you or stumbled across your social media accounts? What do you want them to think you?

Are you struggling to come up with a clear answer? Do you have an answer, but that answer makes you nervous? Then, thePersonal Branding Courseis for you.

Read More