--- title: "Blog | #AIHM (3)" description: "#AIHM | AIHM is unlocking the future for tomorrow’s hospitality leaders. Stay up to date with the latest news and developments here. (3)" --- [![Asian Institute of Hospitality Management](https://blog.aihm.education/hs-fs/hubfs/AIHM-Core-Logo-01-1.png?width=2954&height=1524&name=AIHM-Core-Logo-01-1.png "Asian Institute of Hospitality Management")](http://aihm.ac.th) Open main menu Close main menu - [ABOUT](https://www.aihm.education/about-us.html) - [STUDY](https://www.aihm.education/programme.html) - [ADMISSION](https://www.aihm.education/admissions.html) - [CAMPUS LIFE](https://www.aihm.education/campus-life.html) - [BLOGS](https://www.aihm.education/news-and-events.html) - [GALLERY](https://www.aihm.education/media.html) - [CONTACT US](https://www.aihm.education/contact-us.html) English ```   ``` # AIHM HIGHER ```   ```   Select Category 6KeysMarathon #AcademicEnglish #ActiveLearning #AI #AIHM #AIHMEmployerForum #AIHMExecutiveEducation #AIHMHIGHER #AIHMHigherBlog #AIHMopenday #AIHMYoungProfessional #AIinEducation #AIinHotelMarketing #AImarketing Atiom #BrandMarketing bridge the gap #BusinessEnglish #businessmanagement #BusinessSolutions #CareerBooster catlover #certificateprogramme #CocktailCreation #CommunicationSkill #CommunitySupport #ContentMarketing #CosmopolitanCommunity Critical Thinking CrossCulturalCommunication #CSRactivity #customerservice #customerserviceexcellence #CVWriting #Deloitte #DigitalMarketing #Education #EmployeeAppreciationDay #EmployerForum #emplyerforum English Language Teaching #EnglishCourse #Entrepreneurship #EuropeanDining #executiveeducation #FemaleLeadership FinanceForNonFinanceProfessionals #FinancialforNonfinalciers #FineDiningEtiquette FLLT 2024 CONFERENCE Foreign Language Learning FutureHospitalityLeaders #FutureLeader #FutureOfLearning Generation gap in workplace Giveback #handsonlearning #HigherEducation #Hospitality #HospitalityEducation #HospitalityExpert #hospitalityindustry #HospitalityLeadership #hospitalitymanagement #HospitalitySchoolinThailand #howtodriverevenue howtoimproveenglish #IHP #impactofAI #IntegratedHospitalityProject #InternationalStudent #internship #InterviewSkills #KeytoSuccess #leader #LeaderShipSkill #LevelUp #LifelongLearning #LuxuryCourse #Maldives #MarketingCareers #mixology #NewYearResolutions #onlinelearning #PathwaytoLesRoches #personaldevelopment #PGD #PGDOpenDay #PresentationSkills #professionaldevelopment #ProfessionalGrowth #PublicSpeakingCourse #SalesStrategies #SalesTechniques #Scholarship #selfdevelopment #SEN #ShortCourse #softskill #SoftSkills #SpeakWithConfidence #SpecialEducationNeeds #StartUpSuccess StuartJayRayMasterclass #StudentAmbassadors #StudentCenteredLearning #StudentCentredLearning #studentengagement #StudentTestimonials #studyinthailand #SwissEducation #swissstyleeducation #TeamBuilding #teamsuccess #thailand ThailandCulture #TrainingCourse #transferstudent #Typsy #upselling #UpsellingStrategies #WomenInHospitality #Work-lifeBalance Posts about: ## #AIHM (3) ![When Values Align, The Stars Align & Innovation is Inevitable](https://blog.aihm.education/hubfs/AIHM_Higher_BLOG.png) ### [When Values Align, The Stars Align & Innovation is Inevitable](https://blog.aihm.education/when-values-align-the-stars-align-innovation-is-inevitable?hsLang=en) Aug 27, 2024, 6:43:45 PM Recruiting the Best and Brightest of the Next Generation of Leaders In my previous post [“How to Catch a Star”](https://blog.aihm.education/bridging-the-gap-employers-and-the-next-generation?hsLang=en) I introduced one of the biggest driving forces in recruiting, supporting and achieving with the emerging generation of young university graduates. That force: individuality. Today’s graduates want to feel valued for who they are as a person and what they bring to the spaces they occupy. As we saw and discussed in that post, this desire to recognised and respected as an individual and to be invited to thrive by leaning into those points of individuality…well, it’s a basic desire most of us share.  ![Samantha Marion](https://blog.aihm.education/hs-fs/hubfs/AIHM_Samantha_PIC_0196.jpg?width=45&name=AIHM_Samantha_PIC_0196.jpg) [Samantha Marion](https://blog.aihm.education/author/samantha-lauver-marion?hsLang=en) [Read More](https://blog.aihm.education/when-values-align-the-stars-align-innovation-is-inevitable?hsLang=en) ![Public Speaking, One Step at a Time](https://blog.aihm.education/hubfs/AIHM_Higher_BLOG_PublicSpeaking1.jpg) ### [Public Speaking, One Step at a Time](https://blog.aihm.education/public-speaking-one-step-at-a-time?hsLang=en) Aug 20, 2024, 2:47:55 PM If you’re scared of heights, would you rush to the top of a ladder? An experienced construction worker or someone who cleans the windows of skyscrapers for a living would be happy to just hop on the ladder and zoom their way up to the top. They’re used to it. Climbing up to a lofty height is something they’ve done many times before. We can use this as a comparison to public speaking. ![Samantha Marion](https://blog.aihm.education/hs-fs/hubfs/AIHM_Samantha_PIC_0196.jpg?width=45&name=AIHM_Samantha_PIC_0196.jpg) [Samantha Marion](https://blog.aihm.education/author/samantha-lauver-marion?hsLang=en) [Read More](https://blog.aihm.education/public-speaking-one-step-at-a-time?hsLang=en) ![Getting Typsy with Tip: Enhancing Learning with Online Media](https://blog.aihm.education/hubfs/AIHM_Higher_BLOG_tyspy.jpg) ### [Getting Typsy with Tip: Enhancing Learning with Online Media](https://blog.aihm.education/enhancing-learning-with-typsy?hsLang=en) Aug 16, 2024, 3:28:19 PM If you’re my age, you remember learning in school on a slate chalkboard and an abacus. A “computer” sounded like a strange, cute little creature. And the internet? Is that a tool for catching fish? I’m joking. Mostly! But the tools available for learners today have evolved dramatically. Today’s young people have the opportunity to learn in so many new and different ways. As educators, we have the possibility and the responsibility to turbo-boost our students’ learning with a wide range of modern tactics and up-to-date technology. ![Tip Tirakanirunkul](https://blog.aihm.education/hs-fs/hubfs/Tip-Tirakanirunkul_AIHM_s.jpg?width=45&name=Tip-Tirakanirunkul_AIHM_s.jpg) [Tip Tirakanirunkul](https://blog.aihm.education/author/tip-tirakanirunkul?hsLang=en) [Read More](https://blog.aihm.education/enhancing-learning-with-typsy?hsLang=en) ![Customer Service Excellence is the Key to Success](https://blog.aihm.education/hubfs/AIHM_Customer%20Service%20Excellence.png) ### [Why Customer Service Excellence is the Key to Success](https://blog.aihm.education/why-customer-service-excellence-is-the-key-to-success?hsLang=en) Aug 9, 2024, 3:29:48 PM Imagine losing **89%** of your customers after a single bad experience. Guess what? You don’t have to merely imagine it. That's the reality. ([*Customer Experience Impact Report*, Oracle](https://www.oracle.com/us/products/applications/cust-exp-impact-report-epss-1560493.pdf)) When businesses neglect customer service excellence, the impacts are dire​​. This statistic may sound dramatic at first glance, but think about it for a moment and it makes total sense. Consider your own experience. When you receive bad customer service once, how often do you never go back to that business again? ![Chris Meylan](https://blog.aihm.education/hs-fs/hubfs/MicrosoftTeams-image%20(5).jpg?width=45&name=MicrosoftTeams-image%20(5).jpg) [Chris Meylan](https://blog.aihm.education/author/chrismeylan?hsLang=en) [Read More](https://blog.aihm.education/why-customer-service-excellence-is-the-key-to-success?hsLang=en) ![Bridging the Gap: Employers and the Next Generation](https://blog.aihm.education/hubfs/Employee-forum-1-1.jpg) ### [Bridging the Gap: Employers and the Next Generation](https://blog.aihm.education/bridging-the-gap-employers-and-the-next-generation?hsLang=en) Jul 29, 2024, 4:28:01 PM As an educator, I work with passionate and brilliant young people every day. At educational institutions like [AIHM](https://www.aihm.education/), we learn as our students learn, because we take a lifelong approach to our personal and professional development. In settings like this you can enjoy a journey of constant discovery and fresh inspiration. In many ways, the emerging generation of future leaders stand out as radically different from those who came before. Academic research studies and the anecdotal experience of professors and others who interact closely with today’s young adults confirm that when it comes to those who are now entering the workforce their aspirations, values and career goals stand in stark contrast to the generations that have come before. ![Samantha Marion](https://blog.aihm.education/hs-fs/hubfs/AIHM_Samantha_PIC_0196.jpg?width=45&name=AIHM_Samantha_PIC_0196.jpg) [Samantha Marion](https://blog.aihm.education/author/samantha-lauver-marion?hsLang=en) [Read More](https://blog.aihm.education/bridging-the-gap-employers-and-the-next-generation?hsLang=en) ![The Future of Hospitality: AIHM’s Research on the Next Generation](https://blog.aihm.education/hubfs/AIHM_Hospitality_Leaders_Next_Generation.jpg) ### [The Future of Hospitality: AIHM’s Research on the Next Generation](https://blog.aihm.education/aihm-research-on-the-next-generation?hsLang=en) Jul 11, 2024, 11:26:10 PM At the Asian Institute of Hospitality Management (AIHM) in academic association with Les Roches, our academic team has the opportunity to work with brilliant young leaders from around the world. As we teach, train and mentor, we are inspired by the dreams and aspirations of AIHM students. In some ways, students’ energetic and ambitious mindsets are familiar. Every young generation possesses a vision for their future. In other ways, it’s apparent the next generation entering the workforce is very different from those of us already well into our careers. ![Samantha Marion](https://blog.aihm.education/hs-fs/hubfs/AIHM_Samantha_PIC_0196.jpg?width=45&name=AIHM_Samantha_PIC_0196.jpg) [Samantha Marion](https://blog.aihm.education/author/samantha-lauver-marion?hsLang=en) [Read More](https://blog.aihm.education/aihm-research-on-the-next-generation?hsLang=en) ![AIHM’s Marketing Mastery Certificate](https://blog.aihm.education/hubfs/shutterstock_1824251981.jpg) ### [Accelerate Your Career with AIHM’s Marketing Mastery Certificate](https://blog.aihm.education/marketing-mastery-certificate?hsLang=en) Jul 4, 2024, 12:09:08 AM Imagine that you are holding the steering wheel of a race car, speeding down the track with the engine roaring.  As you accelerate at incredible speed, the wind soars around you and the air smells electric. One of your competitors is gaining on you. Then you rush ahead. ![Samantha Marion](https://blog.aihm.education/hs-fs/hubfs/AIHM_Samantha_PIC_0196.jpg?width=45&name=AIHM_Samantha_PIC_0196.jpg) [Samantha Marion](https://blog.aihm.education/author/samantha-lauver-marion?hsLang=en) [Read More](https://blog.aihm.education/marketing-mastery-certificate?hsLang=en) ![The Impact of AI on Educational Institutions](https://blog.aihm.education/hubfs/AIHM_AI_CHAT-GPT_header.jpg) ### [The Impact of AI on Educational Institutions](https://blog.aihm.education/the-impact-of-ai-on-educational-institutions?hsLang=en) Jun 25, 2024, 2:31:48 PM In January of 2023, Christian Terwiesch—Co-Director of the Mack Institute of Innovation at the University of Pennsylvania’s Wharton Business School—published a fascinating white paper: [“**Would ChatGPT Get a Wharton MBA?**”](https://mackinstitute.wharton.upenn.edu/2023/would-chat-gpt3-get-a-wharton-mba-new-white-paper-by-christian-terwiesch/) Terwiesch performed an experiment. He challenged ChatGPT 3 to take the final exam for a sample Wharton MBA course. The results? ChatGPT would have earned a grade of a B to B-. ![Chris Meylan](https://blog.aihm.education/hs-fs/hubfs/MicrosoftTeams-image%20(5).jpg?width=45&name=MicrosoftTeams-image%20(5).jpg) [Chris Meylan](https://blog.aihm.education/author/chrismeylan?hsLang=en) [Read More](https://blog.aihm.education/the-impact-of-ai-on-educational-institutions?hsLang=en) ![Celebrating One Year of Learning with AIHM Executive Education](https://blog.aihm.education/hubfs/AIHM%20ExecEd.jpg) ### [Celebrating One Year of Learning with AIHM Executive Education](https://blog.aihm.education/celebrating-one-year-of-learning-with-aihm-executive-education?hsLang=en) Jun 21, 2024, 5:44:18 PM In June 2023, we officially launched [AIHM’s Executive Education programme](https://app.aihm.education/executive-education?hsLang=en)with the mission of **“Empowering Asia’s Business Professionals to Achieve Excellence”**. Thank you for entrusting with your time and your teams, it has been an amazing first year of learning together. ![Samantha Marion](https://blog.aihm.education/hs-fs/hubfs/AIHM_Samantha_PIC_0196.jpg?width=45&name=AIHM_Samantha_PIC_0196.jpg) [Samantha Marion](https://blog.aihm.education/author/samantha-lauver-marion?hsLang=en) [Read More](https://blog.aihm.education/celebrating-one-year-of-learning-with-aihm-executive-education?hsLang=en) ![Learn the Secrets to Success in Thailand](https://blog.aihm.education/hubfs/AIHM_ExecutiveEducation_Leveraging-Culture-for-Success_9-1.jpg) ### [Learn the Secrets to Success in Thailand](https://blog.aihm.education/learn-the-secrets-to-success-in-thailand?hsLang=en) Jun 17, 2024, 6:00:15 PM Are you an expat professional, international executive or global entrepreneur who wants to find success in the Kingdom of Thailand? **Saturday, 6 July 2024**, is your chance to learn from one of the region’s leading experts on cross-cultural communication and the cultural secrets to business success in the Land of Smiles. ![Samantha Marion](https://blog.aihm.education/hs-fs/hubfs/AIHM_Samantha_PIC_0196.jpg?width=45&name=AIHM_Samantha_PIC_0196.jpg) [Samantha Marion](https://blog.aihm.education/author/samantha-lauver-marion?hsLang=en) [Read More](https://blog.aihm.education/learn-the-secrets-to-success-in-thailand?hsLang=en) [1](https://blog.aihm.education/tag/aihm?hsLang=en) [2](https://blog.aihm.education/tag/aihm/page/2?hsLang=en) [3](https://blog.aihm.education/tag/aihm/page/3) [4](https://blog.aihm.education/tag/aihm/page/4?hsLang=en) [5](https://blog.aihm.education/tag/aihm/page/5?hsLang=en) ![logo-white](https://blog.aihm.education/hubfs/logo-white.png "logo-white") ##### BANGKOK CAMPUS Avani+ Riverside Bangkok Hotel 9th Floor, 257 Charoennakorn Road Samrae, Thonburi Bangkok 10600, Thailand Tel: +66 2 365 6355 ##### PATTAYA CAMPUS Royal Garden Plaza 3rd Floor, 218 Moo 10, Beach Road Nong Prue, Bang Lamung Chonburi 20260, Thailand ``` Learn more about AIHM.Contact us:contactus@aihm.education ```   Copyright© 2022 The Asian Institute of Hospitality Management (AIHM) [Sitemap](https://www.aihm.education/sitemap.html) | [Privacy Statement](https://www.aihm.education/privacy-policy.html) | [Terms of Use](https://www.aihm.education/sitemap/terms-of-use.html) [Follow us on Instagram](https://www.instagram.com/aihm.education/) [Follow us on LinkedIn](https://www.linkedin.com/school/asian-institute-of-hospitality-management/?viewAsMember=true) [Follow us on Facebook](https://www.facebook.com/aihm.education/) [Follow us on Twitter](https://www.youtube.com/channel/UC5suxLmFn-QKsPnoioxvvkA?view_as=subscriber)